Is our data encrypted while it is being processed?

Updated 20 October 2026

No. During inference, inputs and model sit unencrypted in GPU memory; that applies to any GPU-based AI. Access to that memory is restricted both technically and organizationally.

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How is our suite separated from other customers?
Every suite has a virtual machine and GPU memory of its own, and there is no access between customers.
Where does our data live?
In Hetzner’s ISO 27001 certified data centers in the EU (Germany and Finland).
Is our data used to train models?
No. Customer data is never used for training.
Can we get our data back out?
Yes, in full and at any time, and you can keep backups of your own. When the contract ends, we delete the data once you have exported it.

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Is our data encrypted while it is being processed?

More on Security & privacy

How is our suite separated from other customers?

Where does our data live?

Is our data used to train models?

Can we get our data back out?

Still have a question?