Where does our data live?

Updated 21 October 2026

In Hetzner’s ISO 27001 certified data centers in the EU (Germany and Finland). Data is encrypted at rest and in transit. Backups are encrypted as well and kept at a separate location. Nothing is transferred to third countries.

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How is our suite separated from other customers?
Every suite has a virtual machine and GPU memory of its own, and there is no access between customers.
Is our data encrypted while it is being processed?
No. During inference, inputs and model sit unencrypted in GPU memory; that applies to any GPU-based AI.
Is our data used to train models?
No. Customer data is never used for training.
Can we get our data back out?
Yes, in full and at any time, and you can keep backups of your own. When the contract ends, we delete the data once you have exported it.

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Where does our data live?

More on Security & privacy

How is our suite separated from other customers?

Is our data encrypted while it is being processed?

Is our data used to train models?

Can we get our data back out?

Still have a question?